Refund and Cancellation Terms

About the right of withdrawal

Kısaltıcı subscriptions are electronic services that start the moment you confirm them. Under Art. 15/1-ğ of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for such services. For this reason, no standard refund is given for a period already purchased.

Cases where a refund is made

In these cases, it is enough to write to kisaltici@gmail.com with your order details. After the request is reviewed, approved refunds are returned to the card used for the payment through the payment institution. It can take a few business days for the refund to appear at your bank, depending on the bank.

• A duplicate charge for the same order
• A charge of an incorrect amount
• The payment was taken but the plan could not be assigned to the account and the problem could not be fixed
• The service could not be provided because of a technical problem caused by the seller and another solution (such as a time extension) was not accepted

Cancellation and the end of a subscription

Your subscription renews automatically, so you need to cancel if you do not want it. You can cancel before the trial or period ends with "Cancel subscription" in Settings > Account. If you cancel during the trial, no fee is charged. If you cancel during a period, you keep using the plan until the end of the period you paid for and are not charged afterwards. After cancellation your links and data are not deleted; an active plan is only required to create new links. You can subscribe again at any time (the free trial applies once per account).

Account and data deletion

You can request deletion of your account and data at kisaltici@gmail.com. If a paid period is still running, a deletion request does not create a refund right for the remaining time.